Bloomingdale's Loyallist Program Terms and Conditions

1. Membership

Participation in the Bloomingdale’s Loyallist program (“Program” or “Loyallist Program”) and the benefits of the Program are offered at the sole discretion of Bloomingdale’s (“Bloomingdale’s,” “we,” “us,” or “our”) in accordance with these Terms and Conditions (the “Terms”). Eligible customers (as described below) may enroll. Bloomingdale’s Accounts are automatically enrolled. If your Bloomingdale’s Account is closed, the primary account holder will continue to be a Loyallist and your Points Account will remain available.  All other eligible customers must enroll with a store associate or at bloomingdales.com/loyallist. You do not need a Bloomingdale’s Account to enroll in the Program. Upon enrolling, you will be assigned a Bloomingdale’s Loyallist account (“Points Account”), a Bloomingdale’s Loyallist Account number (“Loyallist Number”), and certain customers will also receive a Membership Card (the “Membership Card”). As you shop, you accumulate points in your Points Account, as described in these Terms. Once you accumulate enough points, we will issue you a Loyallist Reward (“Reward”), which you may then use to shop at Bloomingdale’s, bloomingdales.com, Bloomie’s, and Bloomingdale’s The Outlet Store. By enrolling in the Program, you agree you are subject to Bloomingdale’s Notice of Privacy Practices, which may be found at www.bloomingdales.com/privacy. Information regarding any state privacy rights you may have is also available there.

 

 

2. Eligibility

Only customers over 18 years of age with a valid address in the United States or its territories and Canada may become members (“Loyallists,” “Members,” “you,” or “your”) in the Program. Corporations, associations and other groups may not participate. Bloomingdale’s Corporate and Studio Accounts are excluded from the Program. Bloomingdale’s, subject to applicable law, reserves the right to disqualify any person from participating in the Program for any reason, including if, in our sole judgment, that person appears to be violating these Terms, making purchases for a business or for resale, manipulating the Program, making excessive returns or otherwise acting in a manner inconsistent with the Program’s intent. If you are disqualified, you forfeit your Points Account Balance and all outstanding Rewards.

 

 

3. Definitions

  • “Bloomingdale’s Account” is a Bloomingdale’s Store Card or a Bloomingdale’s American Express  credit card account.
  • “Bloomingdale’s Store Card” is a Bloomingdale’s-branded credit card or a Bloomingdale’s colleague prepaid card that can be used to purchase goods and services at Bloomingdale’s.
  • “Bloomingdale’s American Express Card Purchases” are purchases made outside of Bloomingdale’s, bloomingdales.com, Bloomie’s, or Bloomingdale’s The Outlet Store using a Bloomingdale’s American Express Card.
  • Top of the List Status” means the status achieved by spending $5,000 in Net Purchases with your Loyallist Number or Bloomingdale’s Credit Card in our U.S. Bloomingdale’s, Bloomingdale’s The Outlet Store and Bloomie’s stores or at bloomingdales.com in a calendar year. The upgrade is processed within 60 days after meeting the spend requirement. If you earn Top of the List Status, you will qualify for this status for the remainder of the calendar year in which you first qualified, as well as the next calendar year.
  • “Top of the List Unlocked Status” means the status achieved by spending $15,000 in Net Purchases with your Loyallist Number or Bloomingdale’s Credit Card in our U.S. Bloomingdale’s, Bloomingdale’s The Outlet Store and Bloomie’s stores or at bloomingdales.com in a calendar year. The upgrade is processed  within 60 days after meeting the spend requirement. If you earn Top of the List Unlocked status, you will qualify for this status for the remainder of the calendar year in which you first qualified, as well as the next calendar year.
  • “Bloomingdale’s Gift Card” is a Bloomingdale’s branded gift card purchased for value or distributed for promotional purposes.
  • “Eligible Items” consist of merchandise and gift cards bought at U.S. Bloomingdale’s, Bloomingdale’s The Outlet Store, and Bloomie’s stores and on bloomingdales.com. Eligible items do not include purchases in restaurants in Bloomingdale’s, Bloomingdale’s The Outlet Store or Bloomie’s stores, bloomingdales.com purchases shipped outside of the U.S. and its territories, tax, or any services such as but not limited to: alterations, gift wrapping, shipping/handling salon services, interior design services/consultations, or jewelry repair; select charitable program fees, tickets, forfeited deposits, and purchases of merchandise or services provided by third parties.
  • “Net Purchases” are purchases of Eligible Items less redeemed reward cards/certificates, redeemed Gift Cards, shipping and handling fees, returns, price adjustments and other discounts.
  • “Power Points” are points granted for making a qualifying purchase as advertised from time to time.
  • “Other Form of Payment” includes non-Bloomingdale’s Accounts; debit cards; gift cards (excluding Bloomingdale’s Gift Cards and merchandise credit); checks; payments from virtual wallets (including purchases made from a virtual wallet with a Bloomingdale’s Account); and cash and cash equivalents.
  • “Points Account Balance” is the total accumulated Points Account Value you have at any point in time.
  • “Points Account Value” means the points you accumulate in your Points Account as follows:

 

BLOOMINGDALE’S LOYALLIST PROGRAM

Bloomingdale’s Purchases

Form of Payment

Points received per dollar spent on Eligible Items:

Bloomingdale’s Store Card and Bloomingdale’s American Express Card

3 points

Bloomingdale’s Store Card at the Top of the List Status and Bloomingdale’s American Express Card at the Top of the List Status

4 points

Bloomingdale’s Store Card at the Top of the List Unlocked Status and Bloomingdale’s American Express Card at the Top of the List Unlocked Status

10 points

Other Form of Payment (which includes virtual wallet payments using a Bloomingdale’s Account)

1 point

Purchases outside of Bloomingdale’s (subject to below terms)

Bloomingdale’s American Express Card

3 points

Bloomingdale’s American Express Card at the Top of the List Status and Bloomingdale’s American Express Card at the Top of the List Unlocked Status

4 points

 

 

4. Accumulating Points Account Value

Once enrolled in the Program, you accumulate Points Account Value based on your purchases of Eligible Items and purchases made outside of Bloomingdale’s as Bloomingdale’s American Express Card Purchases. In addition to the Points Account Value accumulation above, we may offer individual promotions that could provide additional Points for purchases made at that particular store. All activity on a Points Account, no matter who enters into the transaction, will be treated as activity of the Member.

 

a. Shopping at Bloomingdale’s: To accumulate Points Account Value when making a purchase at Bloomingdale’s, Bloomingdale’s The Outlet Store or Bloomie’s, you must either (a) pay with your Bloomingdale’s Account, (b) present your Membership Card (if issued), or (c) provide the phone number associated with your Points Account. When shopping online at bloomingdales.com you must pay with your Bloomingdale’s Account or provide your Loyallist Number. The amount of Points Account Value you accumulate varies based on whether you pay for your Bloomingdale’s purchase using a Bloomingdale’s Account or some Other Form of Payment. You do not accumulate Points Account Value when you pay with a Bloomingdale’s Gift Card or Reward, Bloomingdale’s merchandise credit or with a Bloomingdale’s Corporate or Studio Services account. If you pay using a virtual wallet, even if you are using a Bloomingdale’s Account in a virtual wallet, you will earn points at the Other Form of Payment level.

 

Loyallists paying with a Bloomingdale’s Account that is eligible to receive a colleague discount at Bloomingdale’s will receive points based on 80% of points awarded at the base Loyallist tier and are not qualified to receive points at the Top of the List Status or the Top of the List Unlocked Status. They will receive points based on their purchases of Eligible Items after all colleague discounts are applied. Loyallists paying with a Card coded for colleague discount by a Bloomingdale’s affiliate will not earn Points Account Value.

 

b. Shopping with your Bloomingdale’s American Express Card outside of Bloomingdale’s: Points Account Value will accumulate on Bloomingdale’s American Express Card Purchases (less any returns), excluding the following: cash advances, balance transfers, use of convenience checks, wire transfers, tax payments of any kind, and the purchase of money orders, traveler’s checks, lottery tickets, gaming chips or similar items.

 

 

5. Calculation of Points Account Value

The amount of your purchases of Eligible Items at Bloomingdale’s is multiplied by the number of points applicable to the form of payment you used and is added to your Points Account Balance. The accumulated Points Account Value on Bloomingdale’s American Express Card Purchases outside Bloomingdale’s, as calculated in Section 4(b) of these Terms, is added to your Points Account Balance once a month at the end of your monthly billing period. Returns and other adjustments, such as a price adjustment, may reduce or eliminate your Points Account Balance, or cause your Points Account Balance to become negative.

 

Points are only earned in whole value increments. Partial points are not earned or awarded.

 

If you make a furniture, mattress or floor covering purchase at Bloomingdale’s, you accumulate Points Account Value on that purchase on the day you take the merchandise with you or, if we are delivering your purchase, the day we ship or deliver it. If you purchase an Eligible Item during a Bloomingdale’s presale option, you accumulate Points Account Value on the first day of the sale event.

 

Power Points will be added to your Points Account Balance as disclosed at the time a Power Points offer is extended by Bloomingdale’s. Bloomingdale’s is under no obligation to make any Power Points offers.

 

When you return a purchase, the same calculation that was originally used to calculate the points earnings is used to determine the number of points that will be removed from your Points Account Balance. If you do not have sufficient outstanding points to accommodate the returned purchase, any outstanding Rewards will be reduced by 1¢ per 2 points. If all your outstanding points and outstanding Rewards are eliminated, we may reduce the value of your returned purchase by 1¢ per 2 points.

 

 

6. Expiration of Points Account Value

On January 1 of each year, 85% of all remaining points on your Points Account Balance will be forfeited. Loyallists who join the Program on or after October 1 will not be subject to this forfeiture on the immediately following January 1 (but you will be subject to this forfeiture in all subsequent years). If you have a negative Points Account Balance on January 1, that amount will remain in the new calendar year. Members become inactive in the Program after any consecutive 12-month period where no points are added to their Points Account Balance. Any Points Account Balance will be forfeited if the Points Account becomes inactive.

 

 

7. Issuing Rewards

Each time your Points Account Balance reaches 5,000 points, we will issue you a $25.00 Reward. If this occurs with a purchase at a Bloomingdale’s, Bloomingdale’s The Outlet Store, or Bloomie’s store, we will notify you of your Reward on your receipt and the Reward may be redeemed the next day. If your Points Account Balance reaches 5,000 points with a purchase on bloomingdales.com or from purchases made outside Bloomingdale’s with a Bloomingdale’s American Express Card, you will receive an email advising you of the value of your Reward provided that you added your Loyallist Number to your online profile and you have a valid email address associated with your Points Account. The Reward will be activated, and you may begin using it on the day you receive the email. You must have an email address that you have access to and can receive communications from us in your Loyallist Program profile. Add an email address at bloomingdales.com/loyallist. Bloomingdale’s is not responsible for undeliverable emails. We will only issue one Reward per day for all the Reward value you earned on the previous day. If someone other than you uses your Bloomingdale’s Account at Bloomingdale’s, Bloomingdale’s The Outlet Store or Bloomie’s to make the purchase that causes your Points Account Balance to reach 5,000 points, that person, and not you, will be notified about the available Reward on the receipt.

 

 

8. Free Shipping

Loyallists receive free standard shipping on bloomingdales.com purchases, excluding furniture, mattresses, rugs and appliances. Loyallists with Top of the List Unlocked Status receive free premium shipping on purchases, excluding furniture, mattresses, rugs and appliances. Purchases must be made with a Loyallist Number or Bloomingdale’s Account. Any in-store free shipping offer only applies to merchandise that is not available in the store where the order is placed, but is available at another Bloomingdale’s store location. Offer not valid on prior purchases or at Bloomingdale’s The Outlet Store. Only valid when shipping within the U.S. Additional delivery charges may apply for expedited shipping. Please visit https://www.bloomingdales.com/creditservice/marketing/benefits for more information on free shipping.

 

 

9. Reward Redemption

Rewards expire 180 days from the date issued and will be valid only through the expiration date specified. Any unused value remaining on a Reward after the expiration date will be forfeited. Rewards may not be exchanged for cash or Bloomingdale’s Gift Cards, or used as a payment or credit to any Bloomingdale’s Account. Purchases made solely with Rewards will not receive discounts available under Bloomingdale’s “Use Your Card” events, which require payment with a Bloomingdale’s Account. Rewards may be redeemed when presenting your Bloomingdale’s Account or Membership Card at Bloomingdale’s or Bloomingdale’s the Outlet Stores or Bloomie’s stores in the U.S. To redeem a Reward on bloomingdales.com, you must have a bloomingdales.com account. You must also add your Bloomingdale’s Account to your bWallet or add your Loyallist Number to your profile.

 

 

10. Termination of or Change in Program

Subject to applicable law, Bloomingdale’s may terminate the Program at any time, which may result in loss of accumulated Points Account Value and the cancellation of all benefits and privileges associated with the Program. Additionally, subject to applicable law, Bloomingdale’s reserves the right to limit, delete or change any of the rules, terms, conditions, and benefits of the Program at its sole discretion. Interpretation of these Terms and Conditions shall be at the sole discretion of Bloomingdale’s, whose decision will be final.

 

If you believe that your Points Account has not been credited with points you have earned, please contact us.

 

If you voluntarily cancel your Loyallist membership, then we will terminate your Points Account.

 

 

11. Other Terms

Bloomingdale’s is not responsible for stolen or expired Rewards. Once issued, the value on a Reward, active or expired, will not be credited back to your Points Account Balance. Bloomingdale’s issues all Rewards to the Member associated with the Points Account. In certain instances, another individual may have access to use of the Member’s Rewards, including authorized users of the Member’s Bloomingdale’s Account. If Bloomingdale’s facilitates that use, Bloomingdale’s is doing so at the direction of the Member. Any tax liability connected with receipt or use of any Reward is the Member’s responsibility. A Points Account Balance is not transferable in the event of death, as part of a domestic relations matter, or for any other reason. The sale or barter of any Points Account Balance or any Reward is prohibited. Events beyond Bloomingdale’s control, such as computer equipment or electronic data transmission failure, strikes, acts of God, civil disturbance, terrorism or war, which may materially affect our ability to perform, will allow us to suspend or terminate the Program.

 

 

12. Release Information

By enrolling in the Program, you consent to the release of information to third parties to carry out the Program.

 

 

13. Change to Your Points Account Information

You must advise Bloomingdale’s of any change in your name or the address, phone number and/or email address associated with your Loyallist Membership. Please write to Bloomingdale’s, P.O. Box 8260, Mason, OH 45040, or call 1-800-600-5402, or update your information on our website. Bloomingdale’s is not liable for Reward notices sent to an outdated email address if you fail to provide us with your current email address. We may also receive and process updates from our Bloomingdale’s Account bank partner if you update your information with them.

 

 

14. Governing Law

These Terms and Conditions are governed by New York state law, without reference to its conflicts of law doctrine, as such law is applied to agreements entered into and performed entirely within such jurisdiction.

 

American Express is a federally registered service mark of American Express and is used by Citibank, N.A. pursuant to a license. The Bloomingdale’s American Express Card program is issued and administered by Citibank, N.A.

 

 

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