MultiMix 5 Hand Mixer
Product Details
Web ID: 489699521 days ago
from Sun Valley, ID
Nosy and Not as Powerful as Advertised.
Super noisy and not as powerful as advertised. It also made a weird noise when stirring heavy batters. As chef who had a cooking show in the 80s, I don't recommend it. I'm very interested to see how it performs over a long period of time, and whether it will hold up as promised.
Customer review from braun.com
Response from braun.com
Delonghi20 days ago
Hello, We’re truly sorry to hear about your experience with our product and understand your frustration. This is certainly not the experience we strive to provide our customers, and we regret that we were unable to meet your expectations. We take all feedback seriously and are committed to improving our products and services. Thank you for sharing your thoughts, and we will work to ensure better experiences moving forward.
6 months ago
Poor quality
The whisks are of poor quality. They bend and twist if touching the side of a mixing bowl while beating egg whites! This happened 3 times. I have been beefing 3GS for. Ore then 30 years and never had this happen. Instead of offering g replacement whisks Brown replaced the entire unit 3x, great. What a waste and how terrible for the environment. I now have 3 motor units and 6 kneading attachments and 3 pairs of broken whisks. Needless to say that I have changed brands and now have a hand mixer from a different manufacturer with sturdy whisks
Customer review from braun.com
Response from braun.com
Delonghi6 months ago
Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.
10 months ago
The ONLY powerful hand mixer available today
This Braun mixer is the only product on the market with real power. Recently, when we went to order a new hand mixer, we ordered two different "Top" brands. They were both dismally underpowered, with ridiculous features like lights, and nothing like their old models.
Recommends this product
Customer review from braun.com
1 year ago
from Indiana
Beaters plastic cheap
Plastic on beaters broke just after a couple of used.
Customer review from braun.com
Response from braun.com
Delonghi1 year ago
Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-877-977-3578. Thank you.
1 year ago
from Va
Butter?
Cannot cream butter with a whisk. No beater attachments.
Customer review from braun.com
Response from braun.com
Delonghi1 year ago
Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.
2 years ago
from Victoria
Lasted about 2 months
I bought this mixer to start making my own bread. It lasted about two months before it started making weird rattling noises inside and pieces of plastic started falling out of it. I would not recommend this mixer if you want something that lasts.
Customer review from braun.com
Response from braun.com
CST2 years ago
Hello. Thank you for leaving your review. We truly appreciate you taking the time provide us with this feedback. We truly regret not providing you with a smooth experience and we would love to correct this matter. Please contact us at (800)322-3848. We are open Monday - Friday between the hours of 9:00 AM - 8:00 PM EST. Please refer to ticket number 3972560 and request a review specialist. Thank you.
2 years ago
from Idaho
On/off button
I like this mixer and love the features, especially the chopper accessory. I will say the only thing I don’t like about this mixer is you have to hold the on/off button in the on position while mixing, if you let go it stops. It’s inconvenient while mixing things that take some time, when you could let go and not hold into it. That so far is my only complaint.
Recommends this product
Customer review from braun.com
2 years ago
Very good for the price.
Very nice mixer which feels very smooth while it's running, and worked well enough to handle thick cookie dough pretty efficiently. The speed dial is quite nice and it's easy to eject the attachments. It's relatively quiet, though the high pitch of the sound bothers my kids.
Recommends this product
Customer review from braun.com