Sous Chef 16 Cup Food Processor, Brushed Stainless Stee
Product Details
Web ID: 5309072Ratings & Reviews
19 customer images
Worth the expense
Life changing convenience. It was costly but worth the expense.
Recommends this product
Customer review from breville.com
If you have the money to keep buying replacement bowls and lids then this is your machine
About every two years, I must buy a new large bowl and lid (typically at separate times). The bowl tends to crack where the gear and spindle connect; the lid tends to melt where the spindle meets the center stabilizer. I cook for a total of three people but use the machine about every other day to predominately slice and shred salads or make mayo or dressing in the small bowl (note that the liquid from the small bowl will splash into the big bowl and you will have two bowls and a lid to clean.). Occasionally, I'll make peanut butter or pizza dough, but I never let the machine run for over 3 minutes; peanut butter only takes 2.5 minutes and is hands-off if you put in 4 cups of nuts in the bowl, and pizza dough takes about 45 to 60 seconds for two balls.
Customer review from breville.com
Response from breville.com
We're sorry to hear of your experience. Please make sure that pulsing is being used, as opposed to just letting the machine run. But, thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Good machine
Works as expected. Quality is good. I like that it has a smaller inner container for smaller jobs. Better check that you have lots of storage room for the accessories container. I also like the adjustable slicing blade.
Recommends this product
Customer review from breville.com
Makes terrible noise
Makes a very loud rattling noise. I bought it for its presumable quiet running feature. Very disappointed
Customer review from breville.com
Response from breville.com
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Motor overheated making hummus
I decided to "upgrade" my food processor and splurge on the Sous Chef 16. The first time I used it, the motor overheated 3 times trying to make a single batch of hummus. Very disappointed in this purchase.
Customer review from breville.com
Response from breville.com
We're sorry to hear of your experience. Thank you for your review and feedback. We do see that you were able to reach a representative and that they are currently assisting you. Thank you for allowing us to help.
The bowl broke and I can't find a replacement bowl anywhere
I bought a Sous Chef 16 and the hard plastic parts that hold the bowl in place broke off with normal use. I can't find a replacement bowl anywhere, which makes the whole expensive machine virtually worthless.
Customer review from breville.com
Response from breville.com
You can find the bowl and other accessories for the BFP810 through our website here: https://www.breville.com/us/en/products/food-processors/parts-accessories.html/BFP810 If you have further questions, please feel free to send us an email to askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.
Love it but.....
We bought our first great food processor at the beginning of 2024, the sous chef 16. We think it's a tremendous machine but no accessories are available like the older models or other manufacturers. When are they coming out?
Customer review from breville.com
Missing the peeler
These newer updated models do not come with a peeler attachment and an aftermarket peeler is not available for this model. To me this is a downgrade from the previous version. Will be going back to the previous model that has a peeler and is also less expensive. Breville please make a PEELER for this so we can continue to peel potatoes!
Customer review from breville.com
Response from breville.com
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.