Smart Kettle Luxe
Product Details
Web ID: 4208620Great kettle
Great colour and design and so far functions exactly as described. Love the various heat settings and keep warm setting.
Recommends this product
Customer review from breville.com
Gorgeous on the counter
Such a lovely looking kettle and because a it is one of the only appliances to grace my counter, looks are important. Works and pours beautifully.
Recommends this product
Customer review from breville.com
Quality and longevity is poor
There is a quality and longevity issue with the Smart Kettle Luxe. Given the price point, this turns into a value for the money issue. My wife bought this kettle in November of 2023. A mere 21 months later, the kettle boils fine, but the lid no longer closes. We have to put a heavy cup on the kettle to keep the lid closed as it comes to a boil. This is a quality issue that definitely affects convenience and useability. Less than two years longevity might be acceptable for a cheap kettle, but not for a premium kettle at a premium price.
Customer review from breville.com
Response from breville.com
We are truly sorry for the inconvenience. We will send a separate email to you and hope you will give us the opportunity to correct the situation.
Lid no longer closes
Bought the Smart Kettle Luxe in November of 2023. 21 months later, the kettle boils fine, but the lid no longer closes. We have to put a heavy cup on the kettle to keep the lid closed as it comes to a boil. It is a minor thing, but it definitely affects convenience and useability. That is to be expected for a cheap kettle, but not for this price.
Recommends this product
Customer review from breville.com
Sound is key
Great to look at as well as being functional and easy to use. For those who listen to a kettle boiling, its soothing and anticipation builds.
Recommends this product
Liked it so much we purchased another
This was a replacement for an old Breville kettle we owned and purchased many years ago from another company. It matches our other Breville small appliances and is used on a daily basis for green, black, and herbal teas as well as French press. Easy to use and performs well.
Recommends this product
Customer review from breville.com
So fast, it’s like it’s nuclear powered
I don’t think this company can make anything bad.
Recommends this product
Customer review from breville.com
Steam gets on hand when pouring
When I pour the water out of this kettle seam leaks out from the lid and gets on my hand. I find it extremely irritating. This may just be mine, but the seal is off and doesn't hold the seam in. I have other Breville products that I love, but this one isn't working for me. Things I do like are the design and temperature settings.
Customer review from breville.com
Response from breville.com
We are truly sorry for the inconvenience. We've sent a separate email to you and hope you will give us the opportunity to correct the situation.