360 Vis Nav Robot Vacuum
Product Details
Web ID: 5260733Ratings & Reviews
87 customer images
Dyson 360 Vis Nav-I might buy another
After three weeks I’m extremely pleased. I let the Dyson map two floors of my house, and then I set up zones on each floor. You can send the robot to specific zones to clean trouble areas, using the very intuitive app. The robot easily navigates over thresholds and does a great job on both carpet and hard surface floors. If the battery gets low, the robot returns for a charge. I have two big yellow labradors and the suction does a great job picking up fur. The unit is quieter than our upright Dyson, and the filtration works great. The robot sensors work well as it never crashes into walls or doors—it slows down before contact is made.
Customer review from Dyson
Response from Dyson
It’s great to know that the Dyson 360 Vis Nav has impressed you with its navigation, suction, and ease of use. We’re thrilled the robot is managing both carpets and hard floors, while also keeping up with the demands of two big labradors. Your comments about the app, sensors, and filtration highlight exactly what we aim to deliver. Thank you for sharing your story. We’re proud to be part of your home.
Not worth the money
Returned within two weeks. Robot kept stopping asking for the sensors to be cleaned (room was not dusty/dirty - plus it's a vacuum! It's supposed to pick up dust!). When it got stuck, it would just go quiet and I'd have to go look for it. It would have been helpful to hear some sort of distress signal. Finally, at the end of every cycle, it could never find its way to home. I would have to pick it up and put it in its place. Very disappointed. I was hoping I could just map it and let it go but I found I had to stand over it to make sure it was working - defeats the purpose, yes?
Customer review from Dyson
Response from Dyson
We regret that your Dyson robot didn’t perform as intended and left you feeling disappointed. The repeated interruptions, navigation problems, and lack of alerts understandably made the experience frustrating. Please reach out through live chat or call support, so we can review your case and provide the help you need.
Really dumb smart product, not worth BF discount
Seems to vacuum well, but it is dumb. It is not a smart vacuum. It goes through so much effort to scan the house but then creates a low res map it can't even follow. It is incapable of finding it's home station. It needs a serious lobotomy to become a useful piece of equipment.
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We regret that the smart navigation features have not met your expectations, particularly with the mapping quality and the vacuum’s ability to locate its home station. We understand the importance of reliable functionality in ensuring a seamless cleaning experience and appreciate you bringing this to our attention. If you are open to it, we would be glad to explore ways to enhance your experience, whether through guidance on setup, troubleshooting steps for mapping accuracy, or adjustments that may improve docking performance. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your machine. Thank you again for your input.
Such a big help
One month with New Dyson 360 Nav..very happy with it..once app downloaded and mapping done,I set about giving names to different rooms..once done it has been a pleasure to daily plan cleaning routine..we look for time when noise would not bother us,do the kitchen daily and one more room..Lanai is one step down and have not included in mapping..Lanai is done manually by lifting Dyson and putting it there and starting manually...wonderfully easy to empty dust bin...Great job!
Recommends this product
Customer review from Dyson
Great clean
Purchased last month and extremely impressed with how well it cleans. Would be 5 star if self emptying.
Customer review from Dyson
Response from Dyson
Hello, thank you for sharing your feedback. We are pleased to hear that your Dyson vacuum is delivering an impressive clean and meeting your expectations across your home. This level of performance reflects our commitment to engineering machines that provide powerful suction and make everyday cleaning more effective and convenient. We also appreciate your comments regarding self‑emptying functionality. Feedback like yours is invaluable, as it helps us continue to innovate and refine our designs to better meet the needs of our customers. At Dyson, we strive to provide high‑quality cleaning solutions that combine advanced technology with user‑friendly design. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Worst Robot Vac
This vacuum missed the mark completely. It struggles to map rooms, leaves debris behind, and keeps bumping into furniture like it’s lost. For something this expensive, I expected reliability, not constant errors and resets. Save your money and pick something else.
Customer review from macys.com
Doesn’t work properly
I wanted to love the Dyson Vis Nav, but it’s been nothing but a headache. The navigation is terrible, it constantly gets stuck, and the cleaning performance isn’t anywhere near what the price suggests. Battery life drops fast, the app is buggy, and it feels more like a beta product than a premium vacuum. Definitely not worth the money.
Customer review from macys.com
Trash
Literally it’s trash. Doesn’t do its job very well of cleaning good. Worst Dyson product ever can’t believe they use to sell it for 1k
Customer review from macys.com