Purifier Hot+Cool Gen1 HP10 | White
Product Details
Web ID: 4930279Ratings & Reviews
72 customer images
Back to conventional fan.
Very nice model but poor coverage. Noisy whenn put on max.
Customer review from Dyson
Noise
A bit noisy compared to my old one . The volume indicator is not so visible .
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review! We appreciate your feedback on the noise level and the visibility of the volume indicator. Your insights help us keep improving.
Fan is noisy above speed level 5/10 and too noisy for comfortable sleep. Fan cools only above speed 7/10. Avoid if you are looking for a quiet fan that can effectively cools the room.
Customer review from Dyson
Response from Dyson
Thank you for your feedback! To help reduce noise: Ensure the fan is placed on a stable, flat surface. Clean the air intake and filters regularly to prevent airflow obstruction. Use Auto mode or lower speed settings for quieter operation. If you’d like more assistance or troubleshooting tips, please visit our support page.
Small display
I struggle with the small display and the tiny remote. I find it difficult to adjust from even a short distance or in the dark. A have an older heat/cool and it is way easier to use
Customer review from Dyson
Response from Dyson
Thank you for sharing your experience. We are truly sorry about the frustration and inconvenience you have encountered with the small display and tiny remote. Finding it difficult to adjust settings from a short distance or in the dark is understandably disappointing, especially when compared to the ease of use you experienced with your older heat/cool model. We recognize how important it is to feel confident in both the product and its usability, and we regret that your expectations were not fully met. If you are open to it, we would like to help make this right. Please consider reaching out to our chat or voice support team so we can review your case in detail and explore options to improve your experience. Your satisfaction matters deeply to us, and we remain committed to ensuring you receive the quality and care you deserve. We appreciate your patience and hope to restore your confidence in our service.
Top Of the Line!
So far, we are very happy with the purifier. Kind of expensive, but I think it's worth it.
Customer review from Dyson
Response from Dyson
Thank you for your kind words! We’re thrilled that your purifier has impressed you and that you’re finding it to be a valuable addition to your home.
Happy Family!
This brand was referred to me and I love it! During this past summer of 2025, the constant warnings of poor air quality due to the Canadian wildfires caused me great concern. I have an older dog with congestive heart disease and he was showing signs he was struggling to breathe. This item allowed him to be soothed and relax to sleep and recuperate. I also benefited from this improvement in my home. I thought I could handle the crappy air, boy was I wrong!
Recommends this product
Customer review from Dyson
Response from Dyson
We’re sorry to hear about the challenges you faced with poor air quality, but we’re glad your Dyson purifier helped ease those concerns. It’s wonderful to know it provided comfort for your dog and peace of mind for you. Thank you for trusting Dyson.
Cool and quite
Does the job quietly. You can really feel the difference in quality of air, room smells fresh and cool. Suitable for small rooms and homes with pets.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review. We’re delighted to hear you’re enjoying the quiet performance and fresher air quality, perfect for homes with pets!
Great purchase
Best puc purchase we have made in a long time awesome
Recommends this product
Customer review from Dyson