V15s Detect Submarine Absolute Wet & Dry Vacuum Cleaner | Gold
Product Details
Web ID: 5260734Ratings & Reviews
33 customer images
great product and even greater warranty support
Great vacuum with good battery life and suction performance. The mop attachment developed an issue and was quickly replaced.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review! We’re so pleased you’re enjoying the cordless convenience. It sounds like your Dyson is making cleaning a breeze.
Great but with caution
The suction in this machine is great, picks up dog hair easily & the submarine floor washing head is also fantastic for a quick top up clean. One issue I’ve had with this machine is the rotor head failing to spin on my carpet & mat areas after a few months. I’ve had to have it replaced under warranty after 6 months. May have been a faulty attachment or could be a design fault I am not sure yet.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for sharing your experience with the Dyson V15s Detect Submarine. We are pleased to hear you are happy with its suction and floor washing performance, though we are sorry to learn about the issue with the rotor head. Your feedback is important and will be shared with our team. Please do reach out to our customer support team via the "Contact us" page if you need any further assistance.
Great piece of kit
Really happy with the new V15, it performs very well and the added washing ability makes keeping the various hard floors clean so much easier. I like the auto function which raises and lowers the suction required which in turn helps prolong the battery life. A good selection of attachments as always and I find the new version more manoeuvrable.
Customer review from Dyson
Response from Dyson
Thank you for your feedback on the Dyson V15s Detect Submarine. We are delighted to hear you are enjoying its performance, washing ability and range of attachments, and that the auto function and manoeuvrability have been helpful in your cleaning routine.
Not so great for me
I bought it few months ago. Dyson V15 Submarine. My house floor is combination of tiles, carpets and rugs. Dyson works like others on tiles, however it just spreads out lots of solid tiny objects around, for example cat litter sands that my cat leaves around her bin. It doesn't work well on carpets and rugs and loses battery charge quickly. The mopping is as bad as it could get. Not recommend. I bought this one to be my main vacuum / mopping machine, but I had to use my good old Mille as my main vacuum and use Dyson for rapid vacuum on small areas. Also do manual mopping every month. My house is not big though. I thought I may don't know how to use it even though it is not my first Dyson, I read through manuals and watched videos but no success. I guess it is not for me.
Customer review from Dyson
Response from Dyson
Thank you for your review! We appreciate you sharing your detailed experience with the V15 Submarine and how it fits into your home setup. We're keen to help get your machine working as it should, so we'd kindly ask you to reach out to our customer support team to troubleshoot and see what solutions are available. Our contact details are found here: http://ms.spr.ly/6420tw7bE
Does everything simply
After only 2 weeks brilliant. It does everything we want in our newly built studio without any hassle. Wet, carpet, or hard floor with a simple change of head, as well as hand held.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for sharing your experience with the Dyson V15s Detect Submarine. We are delighted to hear how well it is working in your new studio and that you are finding it versatile across different floor types. Your feedback is greatly appreciated and will be shared with our team.
The mop head is very sensitive, breaking easily. Dyson have a good warranty but require the whole machine posted back. For the price, I wish I never purchased.
Customer review from Dyson
Response from Dyson
Thank you for your review. We’re sorry to hear the mop head has been fragile and that the warranty process feels inconvenient. Your feedback on durability and service requirements is valuable and will help highlight areas where improvements can be made. Feel free to reach out to our customer support team! http://ms.spr.ly/6423tXzcl
Great Features
Very happy with our new Dyson 15s, Attachments are what I needed for hard floors downstairs ie the fluffy with the light is brilliant and shows more than I could see. The hardwood washer works well and and has only left the floor damp.
Recommends this product
Customer review from Dyson
Response from Dyson
We are delighted to hear you are enjoying your Dyson V15s Detect Submarine. It is great to know the attachments are working so well for your hard floors and that the cleaning results have impressed you. Thank you for sharing your experience.
Great cordless vacuum cleaner
Very happy with our purchase of the Dyson Submarine. It is well deigned, quite manoeuvrable, portable and vacuums satisfactorily. Less impressed with the wet cleaning option as it is a less manoeuvrable and not so effective. I may get used to dismantling and filling etc but not yet. Otherwise it is an effective vacuum cleaner that does the job well, has a good battery life and is easy to empty.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review! We’re delighted to hear you’re enjoying the Dyson Submarine’s cordless convenience and strong vacuum performance. Your thoughts on the wet cleaning feature are valuable, and we appreciate you sharing them as they help us keep improving.