Rose Gold Gen 2 Mug, 10 oz.
- Smart temperature-controlled mug lets you set your preferred beverage temperature and the mug maintains it for an hour
- Set includes: mug, charging coaster, power adaptor and quick-start guide
- Smart LED: indicates when beverage has reached its perfect temperature and more
- Auto Sleep: intelligently senses when to turn on and off
- Temperature Range: 120°F - 145°F (50°C - 62.5 °C). Select your temperature on the mug or with the Ember app
- Control with your smartphone: download the Ember app and pair to your favorite Ember Mug to select your drinking temperature and more.
- Easy to clean; mug is safe to hand wash and submersible up to 1 meter in water
- Built-in battery to maintain your drinking temperature
- Dimensions: 4.3" diameter x 4.2"H
- Capacity: 10 oz.
- Manufacturer's 1-year limited warranty
- Imported
- Warranty Information
Web ID: 4025368
- Stainless steel with metallic finish
- Hand wash
Pin on charge base lost spring
I’ve had the same issue as a few on here. One of the two charging pins on the base has lost any spring meaning no way to charge. This is the second that has had this issue! Both have died within less than a year.
Customer review from ember.com
Doesn’t sync with Bluetooth
I have bought this mug four times. I love it, but it only lasts for three months and then it does not sync with Bluetooth
Recommends this product
Customer review from ember.com
Mug stopped working
My 2 year old mug will no longer charge or keep anything warm. I have tried everything from resetting the base to pushing the reset button on the bottom of the mug and nothing works. Time to scrap the very expensive mug. Also, after downloading the newest and latest app, my mug will not pair with the new mug after spending nearly an hour trying.
Customer review from ember.com
HORRIBLE COASTER - LASTS FOR A FEW MONTHS
As expensive as this cup is - it shouldn't have a shelf life. The charging base (coaster) the prongs always collapses which causes the cup to not charge or heat up. Lasted for a few months and the coaster broke. They need to work on the battery life and the coaster because it SUCKS!
Customer review from ember.com
Don't believe the hipe ...Waste of Money
I was very excited about receiving my mug! But that didn't last very long. It was incredibly difficult to connect it initially!!! Once it was connected and I didn't drink out of it for about 2 months, I couldn't get it reconnect with my phone... an it blinking pink or white all the time Now ...
Customer review from ember.com
Built to last
I’ve had ours since 2018. I stopped using mine everyday because it’s 10oz, but my husband uses his. We did discover that if the bottom of the mug is wet it will corrode the pins on the charger. We had to replace the base once. Now we make sure the mug is completely dry before placing it on the charger. We’ve had the same bases and mugs for 6 years. Sadly the batteries aren’t holding the charge as long as we’d like now. I’m replacing our current mugs with the slightly larger 14oz. As far as electronics and batteries go, 6 years is a pretty good run.
Recommends this product
Customer review from ember.com
Was a hit, now a big miss!
Used to love it. I am having the same issue as many reviewers. The base has two little springs and one is recessed and can’t be fixed making this expensive cup unusable. Very disappointing!
Customer review from ember.com
Bad don’t buy
I would give this a 1* for a few reasons.. 1 the heat doesn’t heat the whole cup.. just the bottom.. so water on the top is more likely to be tepid while water on the bottom is warmer.. the cup size is very small.. it’s intolerably small if you buy the gold edition.. and this doesn’t have a lid… I bought one… and bc of these negatives… i haven’t used it in awhile…
Customer review from ember.com