Lavender & Moonflower Home Candle 7 oz.
Product Details
Web ID: 4285000Jo Malone Lavender and Moonflower Candle
The most beautiful smelling candle I have ever purchased! The best quality candle, from start to finish it smelled as beautiful as first day lit.
Recommends this product
Customer review from macys.com
Heavenly scent
This scent is heavenly!! I have the diffuser, the candles and the pillow mist!
Recommends this product
Such a lovely luxurious scent !
I LOVR this candle. It smells like I'm in the Ritz Hotel. It's scent is strong that if you leave the lid off yoh can even get scent from it. I am going to be buying another one!
Recommends this product
Customer review from jomalone.com
Nice subtle scent
Great scent. Not super strong if you’re looking for that but appealing for home
Very Disappointing
It was a very disappointing experience with a new Lavender & Moonflower candle. I was looking forward to discover a new scent with big notes of fresh Lavender filling the room but instead it was a heavy soapy scent. It arrived extremely poorly packaged anything like before, candle was rolling in the box, the candle wax was out of the glass, the glass itself was so dirty with many fingertips and wasn't wrapped at all. When I lit the candle it had a heavy scent, kind of soapy scent, It was a very big disappointed on many levels. I know Jo Malone for a long time, always enjoyed it and have been using it for my spa experience, gifted to many people, purchased many candles and many colognes in the past and I enjoyed all of them for amazing unique and pleasent fragrance filling the room but unfortunately now this one. Based on my personal experience in the past two years, I believe that high standards of Jo Malone boutique luxurious quality experience is going down on every level, big disappointment on fragrance, packaging. The question is, what is happening to Jo Malone?
Customer review from jomalone.com
Response from jomalone.com
We're concerned about your experience and would like to assist. If you would like further assistance, please reach out to consumercare-soc@gcc.jomalone.com with your contact information and full details. A team member will then be in touch.
Beautiful Blue Glass, Disappointing Burn and Scent
I got this candle because I was so mesmerized by the blue container jar, it is absolutely beautiful. I love a lavender scent and had high hopes of a beautiful aroma. I was hoping this could be a wind-down candle or a candle to use during a relaxing bath. I was extremely disappointed as there was no scent at all. The candle would also not hold the burn. The candle went out every 15 min. . This was on the first 3 burns of the brand new candle. Another issue I faced with this purchase is when I made the purchase, 2 complimentary items a 9ml cologne and 15 ml body creme were not given. I called the store and asked and was told that there is no such promotion. I would never suggest purchasing online and picking up in-store. Also, Jo Malone's policy of ordering online and picking up in-store, the charge will not be placed until I pick the item up. That was not the case, was charged the first day when I placed the order online. Very disappointed with the values and customer service standards. I do love their products going forward I will online purchase them online and have them shipped to me. I would not suggest ordering online and picking up in-store.
Customer review from jomalone.com
Response from jomalone.com
Thank you for reaching out with your review. It's never our intention to disappoint our loyal customers. We want you to fully experience a relaxing moment with our candles and other home products. A member of our Order Team is standing by to look into your purchase and promotional offer. We invite you to connect with us here: bit.ly/JMLContactUs_US, for a possible return or exchange of the candle. We are here for you!
Calming and Elegant
This scent of this candle is perfect for my office space. It has a very pleasant masculine, yet, calming scent. I get compliments from everyone who walks into my office. I'd recommend for this as a perfect unisex scent.
Recommends this product
Sleep with this lovely smell
Lovely smell giving you sweet dreams and good nights. Soft and comfortable fragrance to reduce your tiredness. Best match with evenings and nights.
Recommends this product
Customer review from jomalone.com