Lavender & Musk Diffuser 5.6 oz.
Product Details
Web ID: 3662895Disappointing Purchase
I'm very disappointed with this purchase. I love the scent of the Lavender and Musk pillow spray and was so happy to purchase this diffuser. Unfortunately, unless I'm standing right next to it, I cannot smell the scent. I have not had this issue with my other Jo Malone diffusers and am very surprised that, while it is attractive to look at, it's not fulfilling its purpose at all. I would not recommend purchasing this item.
Customer review from jomalone.com
Response from jomalone.com
We're very sorry to learn about your experience and want to help. If your purchase was made from JoMalone.com, we invite you to connect with our Order Team who can assist you with a possible exchange or return. Click here: bit.ly/JMchatUS, to chat live, give us a call at 1-866-305-4706, or email us at jomaloneservice@jomalone.com and we'll be in touch. If your purchase was made in-store, we recommend contacting the original retailer for assistance.
Worth the Wait!!!
"Don't fall too much with what is temporary." It's a limited edition Diffuser. The best time to buy is now!
Recommends this product
Customer review from jomalone.com
Lovely
My husband bought me this diffuser when it first came out last year, and it is one of my favourites! It lets out a beautiful scent ideal for the bedroom to help relaxation. Really hope it becomes available again to buy :)
Recommends this product
Customer review from jomalone.com
Gorgeous
Bought this diffuser for my bedroom, absolutely gorgeous, not over powering, will definitely be buying this again
Recommends this product
Customer review from jomalone.com
My most favorite diffuser scent.
I love this scent and the diffuser lasts quite long. This is my second lavender and musk diffuser purchase!
Recommends this product
Jo Malone Diffuser
I gave this as a housewarming gift to my friend. She messaged me a few days later and told me her entire home smells amazing! She loved the gift so much, she bought it for her sister! Smells like a delicious lavender farm :)
Recommends this product
Absolutely no scent
As we've been in lockdown I wanted to make sure I was 'surrounded' by a nice smell and wanted a treat. Unfortunately this item has produced no scent. I know it's meant to be subtle but unless you almost stick the reeds up your nose, there's virtually no smell. Really disappointed.
Customer review from jomalone.com
Response from jomalone.com
hello Paul, Thank you for your review. We really value your feedback and appreciate you taking the time to reach out to us. We're concerned that you did not receive the continuous scent of aromatic English Lavender and musk that this diffuser creates. Please may we kindly ask you to contact our consumer care team on freephone 0808 281 0229.