Top Filling Humidifier
$59.99
Color:White
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Product Details
Web ID: 536893626 days ago
Floater doesn’t work
Doesn’t work water leaks out all over my counter. The float is the problem so unhappy with these.
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service25 days ago
Hi Laura, We're sorry to hear that your HUME Sense Humidifier is leaking. This is not the experience we want for our customers, and we’d like to help you get it working properly. Please don’t hesitate to reach out to us at (657)275-3737 or by email at help@pureenrichment.com, and our team will assist you in troubleshooting. Your satisfaction is important to us, and we’re here to help resolve this for you! Thank you, Jessica Pure Enrichment Support (657)275-3737 help@pureenrichment.com
1 month ago
Easy filling!
We bought the Double Pack at Costco. The primary reason was the easy top fill design which made refilling a breeze. We used another Costco brand that was larger capacity but more complicated to refill. However, we also experienced the dust/film problem which is very annoying. Our water is not hard, we have a good softening system. I will write to the manufacturer and hope they will explain what the film/dust is. If not remedied we will return it to COSTCO.
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service1 month ago
Hi Stephen, We’re very sorry to hear about your experience with your humidifier leaving a white film around it. This is typically the cause of calcium and other minerals in harder water sources, and we recommend switching if the white dust continues. Please reach out, we'd love to help resolve this issue for you. Please contact us at (714) 668-0300 or help@pureenrichment.com so we can troubleshoot the problem you’ve described and work on finding a solution. Your satisfaction is extremely important to us, and we’re here to help! Thank you, Jessica Pure Enrichment Support
2 months ago
Really works great untill it didnt
i was given to me as a gift in Jan and here it is Feb and one of the ones stoped working? It was working great for my husband who has had sinus problems and when we hooked it up in our room he was feeling so much better but than it doesn't work- i am very disappointed because i heard good things about this product
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service2 months ago
Hi Josephine, We’re sorry to hear about the issue you’re having with your HUME Sense Top Fill Humidifier. This is not the experience we want for our customers, and we’d like to help you get it working properly. Please don’t hesitate to reach out to us at (714) 668-0300 or help@pureenrichment.com, and our team will assist you in troubleshooting. Your satisfaction is important to us, and we’re here to help resolve this for you! Thank you, Jessica Pure Enrichment Support
2 months ago
We bought the two pack from costco. The first one stopped working and the second, we have so much white stuff to wipe off everything. So stopped using it. Bought a different brand and model with no issues.
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service2 months ago
Hi Don't use, Thank you for sharing your feedback. We’re sorry to hear about the issues you’ve experienced with your HUME™ Sense Bundle. This is certainly not the experience we want for our customers. We’d love the opportunity to make things right and to learn more about the white residue issue you’re encountering. Please don’t hesitate to reach out to us at help@pureenrichment.com or call us directly at (714) 668-0300. Our team is here to assist and ensure you have a product that meets your expectations. We look forward to resolving this for you! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
2 months ago
Great humidifier….for 2 months.
Solid 4-1/2 star humidifier… for about 2 months. Now will no longer power on. Has only seen distilled water and it inexplicably lost power today. Have inspected and tried different outlets to no avail.
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service2 months ago
Hi Mr.Wonderful, Thank you for sharing your feedback. We’re sorry to hear that your HUME Sense Top Fill Humidifier is no longer powering on and we’d like to help troubleshoot the issue. Please note that this product is backed by a 5-year warranty, and we’d love the opportunity to assist you in resolving this. Feel free to contact us at (714) 668-0300 or help@pureenrichment.com for more details and assistance. Your satisfaction is our priority! Thank you, Jessica Pure Enrichment Support
2 months ago
Terrible, leaked over my papers
It leaked all over my counter one hour after usage. There is no way it's usable
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service2 months ago
Hi Denys, Thank you for sharing your feedback. We’re sorry to hear that your HUME Sense Top Fill Humidifier is leaking. We’d like to learn more about your experience so we can better troubleshoot the issue. Please contact us at (714) 668-0300 or help@pureenrichment.com, and our team will work with you to resolve this. Your satisfaction is our priority! Thank you, Jessica Pure Enrichment Support
3 months ago
Doesn't work
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service3 months ago
Hi Paula, We’re sorry to hear that your HUME™ Sense 2-Pack Bundle - 2 Humidifiers didn’t work as expected. We understand how frustrating this can be and would like to help resolve the issue. Please contact our Pure Enrichment Support team at (714) 668-0300 or email us at help@pureenrichment.com. We’re here to assist you and ensure we address your concerns promptly. Thank you for bringing this to our attention! Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com.
3 months ago
I do not recommend it
I bought this at Costco 2 ago months and I return my first buy because it's leake and no produce some smoke, but the second shoice not working correctly, the leake is more frecuently and no humidifly the enviroment
Customer review from Pure Enrichment
Response from Pure Enrichment
Customer Service3 months ago
Hi Naty, We’re sorry to hear about the issues you’re having with your HUME Sense Top Fill Humidifier. This is not the experience we want for our customers, and we’d like to help you get it working properly. Please don’t hesitate to reach out to us at (714) 668-0300 or help@pureenrichment.com, and our team will assist you in troubleshooting. Your satisfaction is important to us, and we’re here to help resolve this for you! Thank you, Jessica Pure Enrichment Support