Top Filling Humidifier
Product Details
Web ID: 5368936Ratings & Reviews
21 customer images
A must have
Unbelievably quiet, efficient, and easy to use!!!!
Recommends this product
Customer review from Pure Enrichment
Doesn’t work and waste of time and money.
Pure waste on money. I bought this product which comes as 2 units. The first unit worked okay for a few days and water started leaking all over the counter. So put that aside and tried the second unit, it’s not turning on. What a waste for a few days of use.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Kalyan, We’re very sorry to hear about the experience you’ve had with your HUME™ Sense Top Fill Humidifier. That’s certainly not the quality we expect from our products. Please contact us at help@pureenrichment.com or 714-668-0300 so our team can assist with troubleshooting and help arrange a replacement under our industry-leading warranty. We’re committed to making this right and ensuring you have a unit that performs as intended. Thank you, Jessica Pure Enrichment Support
Doesn’t work
Was a gift a year ago just took it out of box 3 days ago it puts out a minute of steam and then stops unless I take lid off put it back on I have taken it apart put it back and does the same thing just stops it’s very pretty , but doesn’t work so sad I gave it a 2 because it is pretty
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Narlie, \n\nThank you for sharing your feedback. We’re sorry to hear that your HUME Sense Top Fill Humidifier isn’t working properly and we’d like to help troubleshoot the issue. \n\nThis humidifier is backed by Pure Enrichment's industry leading 5 year warranty. Please contact us at (714) 668-0300 or help@pureenrichment.com, and our team will work with you to resolve this. \n\nYour satisfaction is our priority!\n\nThank you,\n\nJessica\nPure Enrichment Customer Support
Not the best product.
I bought the 2 pack from a local store. I ran one consistently in my dining room. One day it just stopped putting out mist. I did all the trouble shooting steps and still can't get it to work. I would not recommend.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi 12kkg, We’re so sorry to hear that your HUME™ Sense Top Fill Humidifier stopped working despite your troubleshooting efforts. That’s definitely not the experience we want for you. Your humidifier is backed by our warranty, so please reach out to us at help@pureenrichment.com or 714-668-0300 and our team will be happy to assist you further. Thank you, Jessica Pure Enrichment Customer Support
Waste of money
Bought this a few month ago and stopped working. Would not recommend.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Selina, We’re sorry to hear about the issue you’re having with your HUME Sense. This is not the experience we want for our customers, and we’d like to help you get it working properly. This humidifier is backed by Pure Enrichment's industry leading 5 year warranty. Please don’t hesitate to reach out to us at (714) 668-0300 or help@pureenrichment.com, and our team will assist you in troubleshooting. Your satisfaction is important to us, and we’re here to help resolve this for you! Thank you, Jessica Pure Enrichment Support
Floater doesn’t work
Doesn’t work water leaks out all over my counter. The float is the problem so unhappy with these.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Laura, We're sorry to hear that your HUME Sense Humidifier is leaking. This is not the experience we want for our customers, and we’d like to help you get it working properly. Please don’t hesitate to reach out to us at (657)275-3737 or by email at help@pureenrichment.com, and our team will assist you in troubleshooting. Your satisfaction is important to us, and we’re here to help resolve this for you! Thank you, Jessica Pure Enrichment Support (657)275-3737 help@pureenrichment.com
Easy filling!
We bought the Double Pack at Costco. The primary reason was the easy top fill design which made refilling a breeze. We used another Costco brand that was larger capacity but more complicated to refill. However, we also experienced the dust/film problem which is very annoying. Our water is not hard, we have a good softening system. I will write to the manufacturer and hope they will explain what the film/dust is. If not remedied we will return it to COSTCO.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Stephen, We’re very sorry to hear about your experience with your humidifier leaving a white film around it. This is typically the cause of calcium and other minerals in harder water sources, and we recommend switching if the white dust continues. Please reach out, we'd love to help resolve this issue for you. Please contact us at (714) 668-0300 or help@pureenrichment.com so we can troubleshoot the problem you’ve described and work on finding a solution. Your satisfaction is extremely important to us, and we’re here to help! Thank you, Jessica Pure Enrichment Support
Really works great untill it didnt
i was given to me as a gift in Jan and here it is Feb and one of the ones stoped working? It was working great for my husband who has had sinus problems and when we hooked it up in our room he was feeling so much better but than it doesn't work- i am very disappointed because i heard good things about this product
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Josephine, We’re sorry to hear about the issue you’re having with your HUME Sense Top Fill Humidifier. This is not the experience we want for our customers, and we’d like to help you get it working properly. Please don’t hesitate to reach out to us at (714) 668-0300 or help@pureenrichment.com, and our team will assist you in troubleshooting. Your satisfaction is important to us, and we’re here to help resolve this for you! Thank you, Jessica Pure Enrichment Support