DW5260 Focus Iron
Product Details
Web ID: 2794043Good Iron
Nice iron but it has started to spit out dirty water after a few uses.
Customer review from rowentausa.com
Solid iron
I like this iron very well. I thought it was made in Germany though like my old one that got broken.
Customer review from rowentausa.com
Poor performance
I purchased this item 3 days ago and it does not function properly. It drips water, the auto shutoff activates immediately, it spurts water at different times..etc. This is not Rowenta quality
Customer review from rowentausa.com
New Rowenta OK
I do like my new Rowenta with one reservation. The “buttons” for shot of steam and spray locations and their shape are such that I sometimes accidentally hit them during ironing. The is a little aggravating! But guess I’ll deal with it. I still like my old Rowenta much better- model DW2070. It was a little smaller and lighter which I really liked but it began to leak a little from time to time apparently around the sole plate 😞. Thus the new purchase.
Recommends this product
Customer review from rowentausa.com
Not new
These are great steam irons. I would have given it 5 stars, except for the fact that I was sent someone's return. There were remnants of water in the tank, no soleplate cover, unravelled cord etc. I paid for a new iron and so I am upset at getting someone's return. What a pity. I used to think so well of Rowenta
Customer review from rowentausa.com
A good steam iron BUT not new
I love Rowena steam irons, BUT I was sent someone’s return instead of a new iron. I paid for a new iron and so I am not happy
Customer review from rowentausa.com
Doesn’t Work
I paid way too much for this “high end ” iron for it not to be working in a short amount of time. I need to go back to my black and decker which lasted way longer. Wasted my money. Won’t buy this brand again.
Customer review from rowentausa.com
Response from rowentausa.com
Good day. We regret that you have experienced an issue while in use of your Rowenta iron. Please contact Rowenta Consumer Support at 1-800-769-3682 for additional use related tips and recommendations. Their hours of operation are Monday to Friday 8:30am to 5:00pm EST.
don't buy
This iron is TERRIBLE. It won't produce steam, doesn't get very hot and is overall terrible. It is basically a paper weight. My cheap black and decker worked WAY better than this and I wish I had not purchases this iron.
Customer review from rowentausa.com
Response from rowentausa.com
Hello buffalomom, Thank you for your review and for sharing your feedback. We are very sorry to learn that you are experiencing difficulties with your iron. At Rowenta, we strive to produce the ultimate solution for all of your garment care needs. We apologize for not achieving this in your instance. We would like to learn more about your experience and try to assist you further. Please contact our customer service team directly through our website at rowentausa.com/contact or by phone at 1-800-769-3682. We sincerely apologize for the inconvenience in this matter, and we look forward to working towards a resolution.