Hardside Silhouette 17 Expandable Spinner Luggage Collection
Product Details
Web ID: 4760171Ratings & Reviews
126 customer images
Looks great
Looks great and well made. Time will tell how it holds up.
Customer review from macys.com
Great luggage but will destroyed during handling
Looks and feels exactly the way I wanted it and than I had a vision of those Jerks at the airport handling andthrowing your luggage like some piece of garbage. Which is the reason why I will probably return them back to MACY’s. I believe that the luggage industry should bring a lawsuit against those men and women for malpractice since their actions have the potential to bring luggage sales down and we the people do not have enough money to do that ourselves.
Recommends this product
Customer review from macys.com
Outstanding
Excellent carry on
Recommends this product
Customer review from macys.com
Bought 2 of these!
I bought the silver color a year ago and it traveled with me all over Italy. So now I bought it the Navy one as well. Lightweight but sturdy. Great storage components inside as well.
Recommends this product
Customer review from macys.com
case will not open!
Was going on my first trip since I purchased this suitcase and it will not open. it's past the return date and I guess I'm stuck with it. Yes I read all instructions, watched YouTube and called the company. Apparently a code was previously put in the suitcase and they can't reset it.
Customer review from macys.com
Response from macys.com
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Worst luggage
You think it’s light weight but if it’s full it weighs too much!!!I would never recommend the suit case. Don’t waist your money !!!!
Recommends this product
Customer review from macys.com
Response from macys.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
The handle button is in the wrong place
As you pull the bag along, the release button inadvertently gets pressed and the handle falls. Very inconvenient during a walk through the airport
Customer review from macys.com
Response from macys.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
The handle of the suitcase is faulty
The handle of the suitcase cannot be opened, and it cannot be retracted after being forcibly opened. I'm sorry, I am indeed confused! I purchased it online and I'm not sure if I can return it? How to return?
Customer review from macys.com
Response from macys.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.