Winfield 3 DLX 28" 3-Piece Luggage Set
Product Details
Web ID: 3679625Luggage
Excellent Service
Recommends this product
Well built plus the textured surface doesn't mar
These are working out well on a current trip. Bags made it through the airlines without any visible scratches probably due to the textured surface (as compared to the Winfield 2). The only slight issue I may have is the single solid divider for the suitcases. You need to be sure which side has the divider when opening the case in order to avoid all of your items falling onto the other half of the suitcase. Beyond that, the cases were light yet still provided great protection. We bought 2 sets!
Recommends this product
Customer review from samsonite.com
They okays
They okay I guess. They seem tight enough. No name tags! I think there fine for the money
Customer review from samsonite.com
suitcase handle not working properly
suitcase handle not working properly. One of them.
Customer review from samsonite.com
Response from samsonite.com
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Quality Product
I received this set today and the luggage was severely damaged. The quality and sustainability of this product couldn't handle a UPS delivery, chances are that it might not be able to handle the airport. Incredibly disappointing. Poor product quality.
Customer review from samsonite.com
Response from samsonite.com
Hello, thank you for letting us know! We are so sorry to hear this. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Received one color luggage was disappointed. I g
I ordered the blue luggage, but received gray. The luggage itself is nice. Just very disappointed that I didn’t get the correct color. Otherwise everything is OK.
Customer review from samsonite.com
The trio
The size is fantastic. Did not use yet, will do in January. Will be able to give a better review after.
Customer review from samsonite.com
Scratches
This product does scratch and get marked up. It looks terrible on a light color. I would suggest black. Very disappointed
Recommends this product
Customer review from samsonite.com