Air Purifier Max
Product Details
Web ID: 5494944Ratings & Reviews
173 customer images
Filter has not lived up to expectations
I purchased The NeverChange on Apr 15, 2025 and the filter is down ro 15%. I expected it to last much longer
Customer review from sharkninja.com
Response from sharkninja.com
Hi Fred, Thank you for your review, and we’re sorry to hear that your filter is already down to 15% after just six months of use. The NeverChange Air Purifier MAX is designed to deliver long-lasting performance, and we understand how disappointing it can be when expectations aren’t met. Please reach out to our Customer Support team at 1-855-427-5127 so we can look into your specific case and offer assistance. We’re here to help and appreciate your feedback, it helps us improve our products and service. Thank you for choosing Shark. Warm regards, Shark Clean US
Quiet!
Very pleased with this air purifier! Easy to get it going. Very quiet. Notice my husband’s sneezing has slowed, so I feel this has helped with the air.
Recommends this product
Customer review from sharkninja.com
SharkNinja is outstanding
Love Love this product. The max purifier is the best!!!!! Cant believe we did not have this machine years ago
Recommends this product
Customer review from sharkninja.com
My new Bestie
Ship time was amazing does exactly as it says it would do is super silent efficient and definitely cleans the air for me! I’m going through a severe allergen problem currently and having to turn my house upside down and this purifier has been my best friend through all of it:)
Customer review from sharkninja.com
Horrible sensor issues
Sensor broke and get nothing but an error code. It no longer works after only 20 days🥴 I e called and went thru the check list to fix it but it always just says 0 and blows air. Useless.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, We’re so disappointed to hear about the trouble you’ve experienced with your NeverChange Air Purifier MAX. That’s absolutely not the performance we expect from our products, especially so soon after purchase. We appreciate you taking the time to go through the troubleshooting steps, and we understand how frustrating it must be to still see an error code and get no results. We’d love to help resolve this for you. Please reach out to our Customer Care team by phone at 1-855-427-5127 and we’ll do everything we can to make this right. Warm regards, Shark Clean US
Scam
I have had it about 2maybe 3 weeks now & ive seen NO difference? It ALWAYS says 100 air which i k ow is false! I have 7 pups & none of the filters have been dirty with dust,hair which we have a lot or anything! I just feel like it blows out scent periodically & thats it!
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for sharing your experience. We’re truly disappointed to hear that your NeverChange Air Purifier hasn’t delivered the results you expected, especially in a home with multiple pets where clean air is so important. The purifier is designed to monitor air quality and adjust accordingly, but if it’s consistently reading 100 with no visible filter change, it may not be functioning properly. We’d love the opportunity to troubleshoot this with you and ensure everything is working as it should. Please reach out to our Customer Care team at 1-855-427-5127 so we can assist you directly. Your feedback is incredibly valuable and helps us improve our products and service. Warm regards, Shark Clean US
Great purifier
I have had this purifier for a few weeks and it is awesome. It’s super quiet and works super quick when it has to clean the air. My old one was very load had to turn up the tv when it was cleaning the air.
Customer review from sharkninja.com
The only disappointment is that I have had to replace the filter already and it has only been 6 months.
Customer review from sharkninja.com