Urban Glide 2 Stroller
Product Details
Web ID: 3841283Great stroller but some initial issues
I just bought this stroller and have only jogged 4 miles with it on a paved trail. I did love the stroller most of the jog but it already started having problems which are: -The breaks began sticking -The latch doesn’t align and can’t close The first two miles were amazing! This stroller glides well, the brakes worked very well down hill, and my son fell asleep the ride was so smooth. However, after two miles I noticed that the breaks on the left side started sticking. I tried to fix the breaks on the trail but ended up pushing the stroller back with resistance for the rest of the two miles. Luckily my husband is mechanically inclined and after fiddling with the breaks for 20 minutes was able to tighten the cables just right so that they would no longer catch. The breaks just need to be fine tuned, they weren’t properly centered around the wheel and I assume the one we bought was not tightened correctly. Like I said above, the latch doesn’t align properly even straight out of the box (please see picture). I didn’t have anything additional in the stroller, I also tried to move the front wheel sideways to make it fit and it still wouldn’t align. On a positive note, I bought the universal car seat adaptor to go with my Graco car seat and it works beautifully! It feels very secure and it is very easy to set up. Secondly, I really do like this stroller, before the break problems I was amazed at how well the stroller glides, it doesn’t feel like you’re pushing anything. It folds very easily as well. I hope our problems are behind us with the stroller but definitely disappointed to have had problems within the first four miles of use.
Recommends this product
Customer review from thule-us-ca
Love this stroller but
This stroller is the smoothest ride compared to every other stroller we have handled, it’s nimble through narrow shop doors, down cobble streets, off road, and on the jogging paths. The basket is big enough for groceries and has a splash cover for wet days. It’s easy to fold, it fits in our RAV4 and travels well by airplane. We love almost everything about it! The issues we have are kind of important though: 1. The seat angle is very reclined and I understand that works for jogging but we use this stroller for everything and I wish there was an upright option even if it came with user instructions to recline when jogging. Our little dude doesn’t like to layback at the Zoo. 2. The straps are soo short! No matter how we configure them it’s nearly impossible to buckle our guy in, especially in winter. Please make them longer for goodness sake!
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Customer review from thule-us-ca
Perfect
Sturdy and Rides Smooth. You can take some really big jumps with this stroller. We love it
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Customer review from thule-us-ca
Worked perfect… until it didn’t
Love the easy use of this stroller for my baby for everyday use but the front fender has a bolt rubbing the wheel making it completely unusable. We will have to remove the entire front wheel to attempt to fix the use before it can be used again which is very disappointing
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Customer review from thule-us-ca
Response from thule-us-ca
Thank you for alerting us to the issue with the front wheel of the Thule Urban Glide 2 stroller. I am sorry to hear that the stroller did not meet your expectations of Thule quality. This seems like something that would be best addressed by Thule's warranty team. All Thule products carry a limited lifetime warranty for the materials and manufacturing quality. For more information on the Thule Guarantee and to submit a warranty claim, please visit the Thule.com warranty page: https://www.thule.com/en-us/about-thule/warranty
Safe,smooth and comfortable
This stroller is amazing. We have put our new born in for many walks already and the wind picked up luckily on our way back home but the canopy worked great. The suspension is nice and my son's head doesn't move around as much as the other stroller we had with the same car seat. We bought the adapter for our car seat and works great. I did a light jog just to get the feel and it was smooth even on street. Fantastic Qulity I highly recommend.
Recommends this product
Customer review from thule-us-ca
Great stroller with so much adaptability
All of the options work so well together. Attaching a Chico car seat using the adapter was very quick to set up. Love it!
Recommends this product
Customer review from thule-us-ca
So far, really great
My baby loves going on runs with me in this stroller. It has a great design and is really easy to handle. My only complaints are things that have been mentioned already, stock tubes are horrible and will blow out within a few weeks of use, it scratches easily (can be avoided if you are careful when setting up/breaking down), and the front fender fell off within a few weeks (easy fix). The only other thing I’d comment on is the instructions are not great for the infant insert, the video online is a little better but I spent awhile fumbling with it.
Recommends this product
Customer review from thule-us-ca
Love it!
I have been enjoying our new stroller a lot. It has a smooth ride and the suspension allows it to glide over uneven sidewalks without jarring our little one. My two wishes are that I would be able to buy a tray for me to put a cell phone or water bottle in. I know there is the net in the back, but it is not easily accessible when walking. I also wish the handle had one more lower setting. Those two things are rather minute though and do not take away from the overall ease of use.
Recommends this product
Customer review from thule-us-ca